Benchmark Quality and Benchmark Customer Focus
Our aim is to have benchmark quality management and benchmark customer focus in development, in production and in sales.
Quality and customer focus is built into each step of the process
• Fit-for-purpose designs based upon research and experience.
• Fit-for-purpose materials
The range is made from super-tough polycarbonate and soft TPE which are:
– unbreakable if the drinkware is properly designed (acrylic and SAN are not),
– Dishwasher safe (acrylic and SAN are not)
– Microwave safe (melamine is not)
Polycarbonate is more expensive and is processed at higher temperatures than acrylic and other alternatives which makes it much more difficult and costly to mould. Other materials compromise performance.
• Zero Defect Production
– Accreditation to ISO9001 and Automotive TS16949 demonstrates our commitment to quality and continuous improvement. The automotive requirement for zero defects defines our performance.
• Use of innovative technologies to improve product performance.
The Poolside, Boating and Camping ranges use the advanced 2 shot moulding process
– which has 2 separate material injections per part
– enabling improved design flexibility, the drinking vessel to be free of die parting lines and the base to have a different colour or be of a different material.
• Continuous investment in benchmark automation, high level equipment and lean production systems to improve quality and value.
• Direct distribution from manufacturer to retailer/distributor to maximize service, commitment and understanding
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